Shipping policy

Shipping Policy

At MZ Mart, we strive to process and dispatch all orders within 1–3 business days of payment confirmation. Orders are not processed on weekends or public holidays. Once your order has been dispatched, you will receive a confirmation notification with tracking details so you can monitor your shipment in real time.

We currently offer shipping across Pakistan, with delivery times varying by location. Standard delivery typically takes 3–7 business days depending on your city and area. Please note that delivery timelines are estimates and may be affected by factors outside our control, such as courier delays or extreme weather conditions.

For any shipping-related queries or concerns, please don't hesitate to reach out to our customer support team. We are committed to ensuring your order reaches you safely and on time. If your order arrives damaged or is lost in transit, contact us immediately and we will work to resolve the issue as quickly as possible.